Position: Housekeeping Department Head (Regular, Full time)

Program: Wind River Family & Community Healthcare

Salary: Negotiable

Opening Date: March 13, 2019 Closing Date: Open Until Filled

Hours: Monday-Friday, 8:00am-4:45pm with some variables


Wind River Family & Community Health Care is seeking applicants for the position of Housekeeping Department Head. Wind River Family & Community Health Care provides ambulatory health care for the service population of the Wind River Reservation. This position, Housekeeping Department Head serves as a member of the Administrative Department, with direct supervision exercised by the , located in Arapahoe, Ethete and Riverton, Wyoming.

Major Duties:

This position supervises operational, technical, and personnel activities associated with Housekeeping Services. Manages department use of labor, supplies, vendors, inventory levels and other controllables within budget guidelines while assuring optimal service to all clinical and non-clinical departments within the facility. As a member of the WRFCHC Leadership team you will partner with your fellow leader in promoting high moral by educating our teams, providing success tools necessary to completing their daily work and leading through compassion, respect and recognition of work well done. you will be leading members of our team to success in the care of our Patients, their families, guests and fellow employees. You will be researching and compiling statistical reports as well as work in various software and designing spreadsheets. Through a hands on to didactic approach the Supervisor will guide their team to meet the daily needs of a Health Care environment that promotes cleanliness and safety as a primary focus by adhering to our Policies and Procedures.

Essential Functions:

 Supervises all housekeeping services personnel and daily work in assigned areas throughout medical center campuses and other associated buildings in an effective, efficient manner that enhances service levels while providing appropriate control of expense budgets, staffing and the effectual resolution of interdepartmental and personnel problems. Processes and maintains records of accounts payable, supplies received, equipment maintenance, and other department business.

Maintains a competent and motivated staff through appropriate selection, scheduling, training, coaching, evaluating, and recommend termination of personnel. Maintains department records relating to personnel matters and in-service education.

Performs daily patient rounding and inspection of assigned areas to assure hospital standards for cleanliness are met. Works in conjunction with infection control department to meet all standards. Provides education and ensures staff compliance with all hospital safety and regulatory guidelines.

Schedules special projects and monitors equipment and furniture moves for all departments; coordinates services for major housekeeping requests, such as construction planning, event planning, and all emergency-related facility responses.

Works with patients, nurses, physicians, department leaders and other professional and non-professional staff members regarding housekeeping services requests, infection prevention, service resolution opportunities, and other interdepartmental matters. Provides timely follow-up for information to requesting departments. Communicates and consults with management in other facilities on best practices.

Makes recommendations, devises, plans and implements, procedures, and enforces department policies and procedures in conjunction with leadership. May perform the functions of the staff. All other duties as assigned.

Knowledge Required:

Two or more years of experience at a supervisory level is preferred. Intermediate word processing, spreadsheet and/or database software skills are preferred. Previous successful experience conducting job training, and focus on continual quality and service improvement is strongly preferred. Proof of a valid drivers license and eligibility for coverage under the company auto insurance policy.

Minimum Qualifications

Requires the skills, knowledge and abilities typically gained over three or more years of diversified healthcare or similar institutional Environmental Services experience, including extensive knowledge of leadership, staff training, customer service, computerized staffing and inventory principles and practices. Effective organizational, communication, and human relations skills are necessary. Must have a thorough working knowledge of floor care maintenance (hard floors and carpets) and the machinery and chemicals used. Must demonstrate thorough knowledge of patient care area and room cleaning, as well as surgical suite terminal cleaning as defined by established standards. Must possess knowledge of hazardous waste procedures and regulations, Standard Precautions, and JCAHO standards on Infection Control and Environment of Care. The ability to research and compile statistical reports and to compute basic mathematical calculations is essential.

Additional related education and/or experience preferred.

Personal Attributes: The incumbent must maintain strict confidentiality and high ethical standards in performing the position. The incumbent needs to be respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics.

How to Apply: Complete a Northern Arapaho Tribal application form and submit it to the Northern Arapaho Human Resources program. Applications can be mailed to Northern Arapaho Human Resources, to P.O. Box 1310, Riverton, Wy. 82501. Applications can also be hand delivered to Northern Arapaho Human Resources at the Tribal Complex Building, located at 533 Ethete Road, Ethete, WY, or delivered to Human Resources Department at 511 N. 12th E. in Riverton, WY. Indian preference applies.

Application forms can be obtained on the Tribe’s website at www.northernarapaho.com, or at www.windrivercares.com  

Feel free to contact us at 307-856-9281 Ext 105 or 307-463-4473.