Position: Case Manager – Adult (Regular, Full time)

Program:  Wind River Family & Community Healthcare

Salary:  Negotiable 

Opening Date:  November 20th, 2019

Closing Date:  December 18th, 2019

Hours:             Generally Monday-Friday, 40 Hour Work Week


The Adult Case Manager will provide the following essential features of Case Management:

Conduct intake and triage for immediate medical and behavioral health needs of Adults

Assessment of strengths, risks and needs

Performing biopsychosocial histories and screenings for referred Adults

Development of individualized care plans

Monitor outcomes

Re-assessment throughout the process

The CM is part of Case Management Team under the direct supervision of the Case Management Department Head. The supervisor sets all standards of work performance, develop deadlines and benchmarks for the work that needs to be completed. The supervisor will directly supervise the delivery of services by the CM and shall sign all care plans and orders related to the delivery of services to adults served. The CM will perform the general and specific job duties of the position, maintains strict confidentiality of all client/patient information including all requirements of the Patient Protection and Accountability Act and Health Information Patient Protection Act, and established policies. The supervisor is kept informed of progress and potential issues. The work is reviewed in terms of effectiveness in meeting expected results.

Major Duties:

Completion of checklists, summary reports, data entry and assistance in the creation of case plans.

Peer specialist services, ancillary support services to groups and individuals and implementation of evidenced-based and culturally best practice services.

Assist in organizing services and supports as an integrated system of health care for court-involved, vulnerable and in need of care adults.

Establish and maintain quality relationships with agencies, community and other resources to facilitate appropriate referral recommendations.

Document all contacts and services in narrative form, enter data into the appropriate database, and obtain all required signatures for service delivery.

Assist patients in accessing supports and services as specified on individual plans of care.

Assist in facilitating education groups.

Provide input and recommendations for treatment planning.

Work to resolve conflicts at the team level and effectively use supervision and management for further conflict resolution.

Attend all mandatory trainings and staff meetings.

Adhere to all WRFCHCS policies and procedures and employment policies.

This position involves working with multi-problem adults or families with complex needs which

is often crisis oriented and unpredictable. The day to day workload will be conducted Monday

through Friday, from 8 a.m. to 5 p.m. However, evening and weekend hours may be required.

The CM shall demonstrate the highest standard of personal integrity, honesty, confidentiality,

and truthfulness in all professional and personal dealings. The CM shall promptly report any

conflict of interest to their supervisor concerning anyone coming before them for care. The CM

shall be comfortable dealing with victims of adult abuse, neglect and other crimes against person

and those with addictions and treat all in a non-judgmental manner.

Other duties as assigned.

Knowledge Required:

The work requires knowledge of principles & practices in childhood trauma, social work and integrated systems approaches to health care delivery. Knowledge of the People of the Wind River Indian Reservation, tribal government structure and systems, including its health, welfare, and law enforcement/justice system is required. Must have knowledge of services to adult victims of crime and families in crisis, treatment and recovery. Must have the necessary knowledge and education to gain a thorough understanding of the existing patient population that WRFCHCS serves. Requires the ability and business knowledge to develop calendars, schedules, data collection report, and informational/educational materials. Familiarity with or willingness to learn tribal laws, Individual Employment and DVR Act plans, and Mental Health, Developmental and Risk assessment instruments. General phone skills, office equipment, word processing and computer skills are required including use of Electronic Health Record, Microsoft Office Suite Programs and Google Documents.

Education and Experience:

Bachelor’s in Social Work, certification preferred or to be sought as part of employment and experience in the field of child/youth trauma.

Or Certified Mental Health Worker or Certified Peer Specialist with 2-5 years peer specialist experience.

Or previous employment as an Adult worker with 5 or more years of experience in the provision of case management or direct care plan services delivery to adults in the social work/health/juvenile justice field.

Or Registered Nurse with 2 years pediatric trauma service experience.

Or an Associate’s Degree in criminal justice/human services/early childhood education and two years related experience in case management/direct care service delivery.

Training will be required and provided to obtain certification as a social worker and/or community health worker as a part of acceptance of a Case Manager-Adult position.

The applicant must have two (2) years of continuous recovery from addictive substance use and behaviors, must have a valid driver’s license, must complete a comprehensive background investigation.

Communication skills are required to effectively coordinate services between WRFCHCS and entities serving the Wind River Reservation. The ability and skill to compile and write reports from various documents maintained within WRFCHCS is essential.

The applicant must have the ability to work under stressful situations and must be highly motivated to insure that the highest possible quality of care is made available to children and youth referred for services.

Personal Attributes:  

The incumbent must maintain strict confidentiality and high ethical standards in performing the position.  The incumbent needs to be respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics.

How to Apply:

Complete a Northern Arapaho Tribal application form and submit it to the Northern Arapaho Human Resources program.  Applications can be mailed to Northern Arapaho Human Resources, P.O. Box 396, Fort Washakie, WY 82514. Applications can also be hand delivered to Northern Arapaho Human Resources at the Tribal Complex Building, located at 533 Ethete Road, Ethete, WY, or delivered to Healthcare Recruiter Teelynn Arthur at the Administrative Building at 120 North 6th St East Riverton, WY.

Application forms can be obtained on the Tribe’s website at www.northernarapaho.com., or at www.windrivercares.com

For more information please call 307-335-3964/3970, or 307-856-9281 EXT 134.  Fax Number: 307-335-3596.

Related posts