Position: Case Manager (Regular, Full time)

Program:  Wind River Family & Community Healthcare

Salary:  Negotiable 

Opening Date:  January 2nd, 2020

Closing Date:  Open until filled

Hours:             Generally Monday-Friday, 40 Hour Work Week (On-Call, Nights, and Weekends as necessary)


The purpose of this position is to provide crisis services and out of home placement for children and youth in accordance with established Wind River Family and Community Health Care policies, procedures, and methods. This position reports directly to the Case Manager Department Head.

The goal is to focus on the child/youth, victims of crime while rebuilding the mental, spiritual and physical aspects of his or her life, reduce the effects of trauma and promote healing. This not only helps these children/youth victims, but enhances their ability to return to safe family homes and succeed in school and in the community. This is a population health approach to crime victimization that addresses both the crisis and chronic effects of victimization across the health, education and human service system affecting these children/youth and families. Together, WRFCHCS and WRCH will provide victim and their families’ traditional and nontraditional services for improved life outcomes and reduced repeated court system involvement. Funding will help serve a much underserved population of child/youth victims of crime and their non-offending (secondary victims) families.

Major Duties:

Triage, support and comprehensive care management of children/youth placed there by law enforcement, the court and by social service agencies.

Development of trauma – informed comprehensive case management services that includes development of an individual in-house, cross-system, child centric case plan designed to meet the developmental, social, medical, behavioral, and educational needs of the child during their time in residence.

This case plan will be shared with appropriate agencies through appropriate release of information requests and to court authorized personnel.

Coordinate with the tribal victim assistance personnel and with forensic child advocacy services to insure that trauma informed approaches are utilized for children/youth referred for these services.

Assist in organizing services and supports as an integrated system of behavioral health and health care for out of home placed, court-involved and at-risk children and youth Establish and maintain quality relationships with agencies, community agencies and other resources to facilitate appropriate referral recommendations. 

Document all contacts and services in narrative form, enter data into the appropriate recording devices/database, and obtain all required supervisory signatures for service delivery. 

Assist patients in accessing supports and services as specified on individual plans of care Assist in facilitating education groups or if certification allows, therapy groups. 

Provide input and recommendations for treatment planning Work to resolve conflicts at the team level and effectively use supervision and management for further conflict resolution.

Other duties as assigned

Other duties as assigned.

Knowledge Required:

Communication skills are required to effectively coordinate services between WRFCHCS and entities serving the Wind River Reservation. The ability and skill to compile and write reports from various documents maintained within WRFCHCS is essential.

Ability to work under stressful situations and must be highly motivated to insure that the highest possible quality of care is made available to children and youth referred for services.

Knowledge of principles & practices in childhood trauma, social work and integrated systems approaches to health care delivery.

Knowledge of services to child victims of crime and children/youth and families in crisis, treatment and recovery

Knowledge and education to gain a thorough understanding of the existing patient population that WRFCHCS serves

Ability and business knowledge to develop calendars, schedules, data collection report, and informational/educational materials.

Familiar with the WRFCHCS network of providers and other sources of services for referral, care plan procedures, admission and discharge processes, conducting family conferences, health system resource allocation methods, patient transportation and the special needs of children and adults with disabilities and those of victims of crimes.

Wide knowledge of methods and principles of their medical social work and case management. 

Ability to analyze situations accurately, maintain patient confidentiality, and to contribute to a positive work environment.

Knowledge of the principles and practices of public health, behavioral health, and health care and willingness to comply with all related laws and regulations.

Superior assessment and problem solving skills

Excellent verbal and written communication skills

(2) years of continuous recovery from addictive substance use and behaviors

Ability to maintain a valid driver’s license

Education and Experience:

Bachelor in Social Work, Training will be required and provided to obtain certification as a social worker and/or community health worker as a part of acceptance of a Community Specialist-Youth position. along with any supporting certifications such as BLS and other necessary competencies (e.g., ACLS, TNCC, PALS, etc.).

Experience in providing consultation and technical assistance on prevention and educational information on suicide, behavioral health practices, program development, applicable behavioral health regulations/standards and policy and procedure criteria.

Experience in coordinating activities between social services systems that include family services, court systems, crime victim services, medical providers, mental health and substance abuse providers, and other social welfare service systems.

Experience in assisting children/youth and their families in utilizing available community, state, tribal and federal resources for the purpose of improving their social, physical, and psychological health and in reduction of health disparities

Experience in trauma-informed approaches to the delivery of medical, behavioral and social services including services to victims of crime.

Experience in assisting patients and their families in utilizing available community, tribal, state and federal resources for the purposes of improving their social, physical and psychological health.

Complete daily, weekly and monthly statistical and narrative reports on all services provided

Experience in the provision of crisis triage.

Personal Attributes:  

The incumbent must maintain strict confidentiality and high ethical standards in performing the position.  The incumbent needs to be respectful, possess cultural awareness and sensitivity, be flexible, and demonstrate sound work ethics.

How to Apply:

Complete Northern Arapaho Tribal Application form and submit to N.A.T. Human Resources located at the Tribal Complex Building, 533 Ethete Road, Ethete, WY or submit an application to Wind River Family Community Health Cares Human Resources Department at 120 North 6th Street East, Riverton, WY.

Indian Preference applies.

You can also apply online at www.northernarapaho.com or www.windrivercares.com.

For more information call Teelynn Arthur HealthCare Recruiter 307-856-9281 Ext 134

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