Position: 477 CC Case Manager

Program:                    Northern Arapaho 477 Biix003etiit’ Program

Salary:                        DOE

Opening:                    April 5, 2021                          Closing:          Until Filled

Major Duties:

Primary responsibilities of a 477 Case Manager are to conduct intakes and interviews for application to determine eligibility for Northern Arapaho 477 Biixxoo3etiit’ Program. The Case Manager applies general knowledge of programs and resources within the 477 Biixoo3etiit’ program and general skill of interviewing and providing a wide range of services to individuals and families who are especially disadvantaged and who for personal, social or economic reasons need such help. Case Manager maintain client case files and prepares correspondence for eligible clients.

Skills and Knowledge:

  • Knowledge of public welfare system including Cash Assistance with Children, Cash Assistance without Children, Employment & Training, Child Care, SSI, SSA, Medical Assistance as well as knowledge working with Federal, State and Local Agencies.
  • Knowledge of principles of Social Services assignments.
  • Knowledge of theories and practices of Human service development.
  • Knowledge of community resource available to individuals and their families.
  • Possess strong interpersonal communication skills especially when dealing with the public.
  • Must possess good communicating skills both oral and written.
  • Skills in analyzing data and exercising prudent judgement to form valid conclusions.
  • Assess situations and provide appropriate remedies.
  • Interpret rules and regulations an apply that knowledge to specific cases.
  • Knowledge of software programs such as word, power point, excel and how navigate throughout the internet.
  • Must be organized, be able to multitask, and track entire case load without losing site of overall goals.
  • Must work with others.
  • Must be able to complete tasks with little or no supervision.


  • Maintain accurate and complete files and record for all times with minimum supervision.
  • Establishing and maintain effective working relationships.
  • Conduct client files reviews on a regular basis with guidelines from the File Compliance Monitor.
  • Inform potential 477 Program applicant of guidelines regarding work requirements, sanctions, and other eligibility requirements of the program.
  • Collect and copy documents. Be able to contact other agencies to verify all information including vital statistics and sources of income requirements.
  • Work in collaboration with the participant to develop and Individual Self-sufficiency or Family Self-sufficiency plan depending on service the applicant is eligible for. The ISP/FSSP, is the individual responsibility plan which will address the removal of personal, educational, and vocational skill barriers to family self-sufficiency (Plan must meet the requirements of 477 Program).
  • Complete all documentation in a timely manner, including filing duplicates of all forms/ paper generated, case narratives regarding clients and record keeping of work participation hours.
  • Refers participant to other Tribal/ Non-Tribal resources and programs to address barrier removal (If necessary).
  • Provide guidance to applications about personal responsibility and economic self-sufficiency, utilizing human relation skills to motivate all instill confidence in the participant and their families,
  • Must knowledge of Federal, State and Tribal Law & Regulations which includes the 477 Plan and Policy and Procedures.
  • To ensure that all resources are utilized, the 477 will coordinate with Tribal/ Non-Tribal resources and programs to provide additional supportive services including; emergency assistance, food, clothing, education, crisis intervention, medical services and transportation for 477 participants and their families.
  • Expedite timely and ongoing communication with all other 477 services regarding participant status.
  • Enters data into the Tribal Assistance System (TAS). Update TAS as needed.
  • Responsible for input of payments into the Workflow System for approval by Program Administrator and Director.
  • Perform other duties as assigned.

Job Demands:

  • Work is primarily indoor office setting for eight hours per day.
  • Physical effort to be able to carry office materials.
  • Travel is needed to attend meeting/conferences/training


  • High School Diploma or GED
  • 2 Year experience in Social Services or an equivalent combination of education, training, and experience, which provide the capabilities to perform to perform described duties.
  • Must be able to pass background check
  • Must have a valid driver’s license.

How to Apply: 

Complete Northern Arapaho Tribal Application form and submit to the N.A.T. Human Resources: P.O. Box 396, Ft. Washakie, WY 82514 or submit in person to Human Resources located at the Tribal Complex Building, 533 Ethete Rd, Ethete, WY.

Applications can also be obtained on our website at www.northernarapaho.com and click on online job application. For more information call 307-332-2499. Fax to: 307-335-3596

Related posts